Your technician will be thoroughly background checked.
All of our new hires go through a thorough background screening process before being hired and periodically throughout their employment. Our commitment to you is that not one of our Technicians has a felony and at worse a misdemeanor for nothing more than minor violations such as traffic violations.
You will receive a professional.
We are an Electrical Contractor, we specialize in Electrical, we are not one of these “one size fits all” companies that you see that thinks they can be Plumbers, Electricians, AC-Mechanics. Would you like the same technician that was snaking out your toilet yesterday working on the safety of your electrical items today? These companies quite often have someone qualifying for them and that qualifier has no idea of what is going on during the day to day business.
The goal of Empire Electric is to establish a relationship with every customer based on high quality service, performed with professional integrity. We strive to be transparent in our pricing, solve your electrical problems and make sure you are satisfied with our service. Our commitment to you is not a slogan, but the way we do business. We are the only source you need for all of your electrical problems and repairs. We take pride in every project we work on. That way, our clients get the results they want and deserve, every time. We have a unique approach in our industry that eliminates many of the problems people typically face when hiring an electrical contractor. We deliver cost effective and smart solutions for all of your electrical needs.
Every technician is an employee and not a sub-contractor
Every employee is employed by Empire Electric and is not a subcontractor or a temporary employee. We pride ourselves on our employee tenure and longevity with us. We only employ Electricians, Electrician Apprentices and Electrician Helpers. We are a proud member of the Northeast Florida Builders Association. We provide training as needed in their respective field whether it is for our Commercial Electrician or our Residential Electrician side.
Your technician will be a member of our community.
Your Electrical Technician will be a neighbor, relative, friend or someone that possibly grew up in the same city of community as you. They are deep rooted in their Electrical Knowledge as much as they are deep rooted in Jacksonville. Empire Electric is not a “pop up” company that is here today but gone tomorrow. As a whole, Empire Electric gives back to the community at every chance possible. You can see some of our Community Involvement
Your call will be answered by a trained office staff.
Anyone that answers the phone will have been in the trade for a considerable amount of time. With over 100 years of combined experience in just the service department, you can rest assured that who you are speaking to will understand your concerns and put forth every effort possible to alleviate them.
Trucks with a large working inventory.
A company vehicle will show up at your job-site. These vehicles will have a large working inventory of Electrical Equipment, Parts, Tools, Test Equipment, Material and all safety equipment. In the chance that something is required that may not be available on that vehicle, our dispatch maintains Global Positioning of all the Electrical Service vehicles and can coordinate receiving that item. All of our vehicles carrry a 1 Million dollar insurance policy as well.
Treat you the way we like to be treated.
Damage to your electrical fixtures and wiring can go unnoticed until the problem worsens. We can check your home or business and recommend electrical repairs before the damage can cause extensive problems. When you have questions or concerns about the possibility of problems, there is no substitute for a knowledgeable and experienced electrician with many years of experience.
Cleanliness is our promise to you!! Our tools, ladders, and feet never touch your floors. We wear protection on our feet, cover your floors with drop cloths, and always bring a vacuum inside of your home. Clean uniforms are worn at all times. We never leave a mess!
You always get a firm, upfront price from us. The price will not change no matter how long it takes, no surprises. You approve the price before we do the work.
Excellent workmanship that is safe, neat, and meets all of today’s electrical codes. Work is completed by knowledgeable, licensed, and caring electricians.